Restaurant Supervisor

Vacancy - RESTAURANT SUPERVISOR

Branches – West Mall

Email your resumes to – beefeater.tt@gmail.com

Position Summary:

Lead a team of subordinates to ensure they provide polite and efficient service at all times to maintain the exceptional standard of service and quality. As a supervisor you will have contact with customers during their dining experience, it is essential that you are polite and courteous when you welcome them to the restaurant during the service of the meal and answer any queries or complaints from customers. Assist in the control of inventories and maintain a pleasant restaurant environment in compliance with company standards.

Key Duties and Responsibilities;

Oversee and supervise daily operations of the restaurant.

Assist in Investigating and resolving customer complaints concerning food quality and service.

Monitor integrity of restaurant operations and provision of services.

Take directions and instructions from managers.

Delegate and oversee front counter, grill area, kitchen and general supervision duties.

Check on customer complaints and take corrective action if necessary

Completion of Purchase Orders and receiving of goods as scheduled.

Maintain all logs up to date and completion of inventory count as rostered, including small wares count.

General management of subordinate restaurant staff

Help maintain and implement awareness of all promotions and advertisements.

Demonstrate use and operation of merchandise, machinery

Coordinate floor moves, merchandising, display maintenance, and housekeeping

Ensure that the restaurant , all equipment, containers, etc are cleaned thoroughly

Opening and Closing Store as the hours require it.

Schedule staff hours and assign/roster employees to specific duties that cover all operations and components of the store and its operation to be prepared 3 days before the end of previous roster.

Submit all  documents  and  forms  (in  a  folder  labeled  “Manager’s  Folder”)  to Managing Director. All documents and forms are to be filled accurately, completely and appropriately at the required intervals (daily, weekly, monthly)

Maintain food and equipment inventories, and keep inventory records.

Inventory stock and suggest reorder when inventory drops to a specified level.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity and price

Monitor compliance with health, safety and fire regulations regarding food preparation and serving, and building maintenance in facility.

Ensure that all health and safety codes are strictly adhered to (such as employees wearing hair nets at all times, gloves etc)

Ensure that the back and front of house is consistently and thoroughly cleaned at all times

The Supervisor will also be required to operate under the following conditions and standards;

Professional communication skills required

Food Handlers permit required

Ability to take directions and follow instructions.

Understanding and following basic kitchen sanitation

Ability to follow all sanitation procedures.

Listening: need to be able to hear and understand specific instructions from Management.

Manual Dexterity: will be using their hands to cut and chop food, as well as other tasks.

Teamwork: part of a team in a stressful, fast-paced environment, being a supporting team player and level-headed will help immensely.

Must be able to perform repetitive tasks and stand for extended periods of time

Must maintain a positive and upbeat attitude.

Ability to multitask.

Ability to cross train in other areas as needed.

Must reach, bend, stoop, lift and carry.

Judges quality and quantity on raw and cooked items.

Exposure to smoke, steam and high temperatures.