Daily responsibilities
- Prepare estimates, quotations, invoices and receipts.
- Schedule installation and maintenance appointments.
- Prepare job work orders and assign jobs to technicians under your direction.
- Follow up on outstanding quotations and unpaid invoices.
- Maintain and file customer records, service histories and warranty information.
- Prepare equipment orders.
- Maintain stock records for cameras, cables, conduit, connectors, screws and other consumables.
- Answer customer calls and messages and coordinate service complaints.
- Prepare daily and weekly job-status reports.
- Maintain digital filing for estimates, invoices, job sheets and supplier bills.
